The Admin Portal: Every Job, Message, and Invoice in One Place
EEK's admin portal launched with three core views — Jobs, Comms, and Billing — giving the operations team a single screen to run every active job across the country.
One Screen. The Whole Operation.
Managing a nationwide network of tow operators, workshops, customers, and insurers simultaneously requires everything in one place. EEK's admin portal launched as a single-page application with three core tabs: a live jobs list showing every active job with inline rego search, a comms panel showing every message on every job in real time, and a billing view for invoice management and payment tracking.
What This Means for Customers
Faster response when something needs human attention. When a customer sends a message about their job, it appears in the comms panel immediately — organised by job, timestamped, and flagged if it is unread. Nothing falls through the cracks because the admin team has a unified view of everything happening across the platform at any moment.
For suppliers waiting on job confirmation or payment, the same applies. Every interaction with every supplier is visible in one place. Delays are visible. Problems are visible. The platform is designed to surface issues before they become complaints.
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